The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
kbstall
3 years agoNew Member
GoTo Resolve Blank Screen
Is there a way to change the "GoTo Resolve Blank Screen" button to always be Off instead of On? I forget that this auto-turns on. Would prefer to turn on when I need it. Registry hack? Regard...
- 3 years ago
Hi kbstall, welcome to the community.
You should see the screen blanking option displayed when you start an unattended session. If you choose to enable it, that will be remembered for your future sessions as well until you disable it. So if you leave the box unchecked the client's screen should not be blanked in any session you hold.
GlennD
3 years agoGoTo Manager
Hi kbstall, welcome to the community.
You should see the screen blanking option displayed when you start an unattended session. If you choose to enable it, that will be remembered for your future sessions as well until you disable it. So if you leave the box unchecked the client's screen should not be blanked in any session you hold.
m3700
3 years agoActive Contributor
Just tried - does not work as described.
The tick on "Start session with remote screen blanked" stays.
But the "Client PC" screen is not blanked in the first or a subsequent session.
The tick on "Start session with remote screen blanked" stays.
But the "Client PC" screen is not blanked in the first or a subsequent session.