Forum Discussion

JoãoMoreira's avatar
JoãoMoreira
New Member
2 months ago

GoTo Resolve: HelpDesk Ticketing "We can't verify that this email.."

Hi everyone, Im currently facing an issue with emails forwarded via HelpDesk (LogMeIn) in my Office 365 environment. I have already added the SPF record (v=spf1 a:spf.gotoresolve.com -all) to my dom...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi JoaoMoreira 

Welcome to the Community. 

This is a recently added Microsoft feature. It appears to have received a lot of feedback, like in this thread. I don't see a great response on how to resolve it, but you may want to give it a look.