Forum Discussion

JoãoMoreira's avatar
JoãoMoreira
New Member
2 months ago

GoTo Resolve: HelpDesk Ticketing "We can't verify that this email.."

Hi everyone, Im currently facing an issue with emails forwarded via HelpDesk (LogMeIn) in my Office 365 environment. I have already added the SPF record (v=spf1 a:spf.gotoresolve.com -all) to my dom...
mdailey's avatar
mdailey
New Member
2 months ago

Just create a mailflow rule in 365 that whitelists that specific email originating from GoToResolve (not the entire doamin name).