The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
taylorschools
2 years agoNew Member
GoTo Resolve remote connection
I work for a school district and we use GoTo Resolve as a remote desktop connection. When we first got the program and started using it we loved it and worked great. We ordered and subscribed and pay...
rixmario
2 years agoNew Member
We're a county government, using a wired connection for most things and we are having the exact same problem, in addition to sometimes it will connect but only show a black screen.
KateG
2 years agoGoTo Manager
rixmario, taylorschools welcome to the GoTo Community, sorry to hear you are having issues with GoTo Resolve.
Can you let me know if you reviewed the symptoms mentioned in this article and tried the troubleshoots?
rixmario regarding the black screen, I found this thread addressing a similar issue, does this help?