Forum Discussion

bill_AZ's avatar
bill_AZ
Active Contributor
8 months ago

GoToMyPC agent alongside GoToResolve agent?

We're looking at implementing GoToMyPC Pro for users to remotely access their desktops from home. We currently use GoToResolve for support purposes so I'm concerned that having 2 agents installed concurrently might cause an issue. 

 

The users don't need the functionality of GoToResolve, just remote access similar to what the GTR agent has for remote access.

 

Has anyone tried this or have any input?  Thanks in advance! 

 

Bill

  • GlennD's avatar
    GlennD
    8 months ago

    Hi bill_AZ,

     

    I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    8 months ago

    Hi bill_AZ,

     

    I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.