The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
GoToResolve File Transfer 'hangs', has 0KB size on customer server
Hello, Ocassionaly, on a live session with a customer, a file transfer will 'hang' after being accepted by the customer, and will never download. The file appears on the customer's machine with a ...
It's become a fully unusable tool for me--I only use the file manager functionality now, because they never transfer correctly.
Hi,
Sorry for the inconvenience.
We are replacing the engine under the file send/receive to become reliable.
We are working on it an I expect to complete in a few weeks.
Br,
Robi
