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BirkG's avatar
BirkG
New Member
3 months ago

Intune Integration - Import Error

I tried the Intune integration and wanted to import some devices, but I get the following error message: I'm not sure where I need to create the group, or whether I need to create it at all, or ...
Resolve_MDM
Windows
BirkG's avatar
BirkG
New Member
3 months ago

Hi Glenn,

here are the steps I took:

  • Integrations
  • Microsoft Intune Integration - Learn more
  • Set up connection
  • After succesful setup - Sign in to Microsoft Intune
  • Then I see all my Intune devices, so the connections seems to work.
  • When I select 1 or more devices and click on "Import device", I get the message, that the group is missing.

But I got a little further today. I created the group "Intune GoToResolve Install group" in Entra/Intune and now I can import a device. Status is still "Import in progress" but it's progress ;-). It seems that Resolve uses this group for the import, the device i tried to import is now a member of the group in Entra.

I think the documentation for the integration should be expanded a bit more in the future. 

 

GlennD's avatar
GlennD
GoTo Manager
3 months ago

BirkG Thank you, this is very helpful and I am sharing it with the team so we can improve the flow and the documentation.