The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

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pscujefferson's avatar
pscujefferson
Active Contributor
4 years ago

Issue Installing On PC

Having issues installing via both exe and msi files on a domain-joined PC, having attempted on a domain account and local account both. Is there particular steps or method that is preferred in these ...
GoTo_Robi's avatar
GoTo_Robi
GoTo Contributor
4 years ago

Hi pscujefferson,

Sorry to hear that. We will figure out the reason quickly.
Can u please send this issue from the product?

You can find the feedback option in the web- or desktop console. On the right top side of the header, there is a "?" and the Feedback button is at the bottom. Please send the issue and we will get your details so we can check the logs.

Thx,

Robi

 

  • pscujefferson's avatar
    pscujefferson
    Active Contributor
    3 years ago

    Sorry for slow reply - I believe I got email correspondence from a support tech and sent logs to them, but issue ended up self-resolving IIRC. That PC successfully took the installer after some time and have not had issue reoccur since. Still interested to see how a mass deployment via SCCM works which will be happening before long on our end. Thanks for reply!