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pscujefferson's avatar
pscujefferson
Active Contributor
4 years ago

Issue Installing On PC

Having issues installing via both exe and msi files on a domain-joined PC, having attempted on a domain account and local account both. Is there particular steps or method that is preferred in these ...
GoTo_Robi's avatar
GoTo_Robi
GoTo Contributor
4 years ago

Hi pscujefferson,

Sorry to hear that. We will figure out the reason quickly.
Can u please send this issue from the product?

You can find the feedback option in the web- or desktop console. On the right top side of the header, there is a "?" and the Feedback button is at the bottom. Please send the issue and we will get your details so we can check the logs.

Thx,

Robi

 

pscujefferson's avatar
pscujefferson
Active Contributor
3 years ago

Sorry for slow reply - I believe I got email correspondence from a support tech and sent logs to them, but issue ended up self-resolving IIRC. That PC successfully took the installer after some time and have not had issue reoccur since. Still interested to see how a mass deployment via SCCM works which will be happening before long on our end. Thanks for reply!