Issue with Finding Device Groups in GOTO Resolve Console
Hello,
I'm reaching out to report an issue I'm facing in the GOTO Resolve console. Currently, I'm unable to locate groups that were previously available.
The problem occurs when I try to create a group with the same name as one I'm attempting to find. The system indicates that a group with that name already exists. However, upon searching through the complete list of groups, I'm unable to locate it.
It's important to note that these groups haven't been deleted, as the devices initially assigned to them are still accessible through device searches. However, their absence from the list of groups presents a significant management challenge for me.
I'd appreciate it if you could investigate this matter and provide guidance on how to locate these missing groups in the GOTO Resolve console.
Please don't hesitate to contact me if you need any additional information. Thank you for your attention to this issue.
Best regards,