LukaszK
6 months agoActive Contributor
Issue with GoTo Resolve and ESET antivirus (high CPU usage)
Hello
One of our customers using ESET antivirus. After GoTo is deployed, the GoToResolve.Antivirus.App.exe process uses about 50% of the CPU, and sometimes 90%. Consequently, ESET (ekrn.exe process) also uses 50-90% of the CPU. The problem affects about 80 computers. We added exclusions in ESET for the GoTo application (an entire folder), but it did not do anything.
Please advise.
Thank you.
Lukasz