The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
TimH1
2 years agoActive Contributor
Loading Results......
Anyone else have the issue that, after an unattended session has been closed that the Devices screen shows Loading Results and a swirling circle. This happens on the web and the desktop version of t...
GlennD
2 years agoGoTo Manager
Hi TimH1,
I have seen this happen on occasion like you have described when the desktop console has been open for a while. It seems like something times out, possibly related to authentication which is why closing and reopening the desktop console corrects it. I will raise this with the team.
AndrewMaris it looks like your support call disconnected before you spoke with a representative, I went ahead and submitted the ticket for you.
TimH1
2 years agoActive Contributor
Hi GlennD - it has happened to me today whilst in a session, I needed to access another server and the list of devices just sat there refreshing, I had only been connected to the first session for less than 10 minutes. I was using the web client as refreshing the page is easier than closing and opening the desktop console app.