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Multiple eMails
We have started getting multiple emails per ticket created, six to be exact. Users are getting the same amount when they submit a new ticket. Can't narrow down to start date, but it appears to have...
We have implemented the fix for this and are currently in testing. We are treating this with the highest priority, thank you for your patience.
Do you have any estimation on when this issue will be resolved? Both users' and agents' mailboxes are being inundated with hundreds of emails.
We have implemented the fix for this and are currently in testing. We are treating this with the highest priority, thank you for your patience.
