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Forum Discussion
DustyD
3 years agoActive Contributor
No results when filtering by Label
Attempting to filter by Label, when clicking the drop down to select one, it just clocks and never presents a list to choose from.
- 3 years ago
Hi all,
We have found the root cause, and fix is on the way.
Estimated availability is mid-next week (around 9th, Aug).
Thanks for the report and sorry for the inconvenience.
Br,
Robi
GlennD
3 years agoGoTo Manager
Hi DustyD, welcome to the community.
So you open the filter and click to select a label but the dropdown menu does not load like this?

Are you using the desktop console application or a web browser window?
- DustyD3 years agoActive Contributor
Yes the appearance is slightly different but that is where I am attempting to Filter. I'm using the web browser.
- GlennD3 years agoGoTo Manager
We have a ticket open with the team for this issue. I am following the ticket and will post an update here once there is news.
- GoTo_Robi3 years agoGoTo Contributor
Hi all,
We have found the root cause, and fix is on the way.
Estimated availability is mid-next week (around 9th, Aug).
Thanks for the report and sorry for the inconvenience.
Br,
Robi
- Boyd B.3 years agoContributor
I have the same issue the OP. Nothing ever populates in the drop down menu. Just a spinning indicator in the Console App and in the web browser.