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After running a task that logs off a PC in task scheduler, PC goes "offline" in GoToResolve console
I have a task that involves a PC logoff at the end of the script, and when I run it on the PC via the task scheduler, it goes offline in the GoToResolve Desktop Console--but the PC is definitely not ...
A standard logoff wasn't doing that--only when I ran the script that ended with the command "shutdown /l". However, once I switched it to the command "logoff" instead, that seems to have resolved the issue.
Well, I spoke too soon. It worked a few times, but now it's offline again. The problem is that it's not on our network, so I can't get access to it again unless someone reboots it or restarts the GoToResolve service manually. It's so frustrating!
Hi JodiAliceRecep,
Would you be able to gather the log files for this computer? I will PM you an email address you can send them to.
Logs are located in c:\Users\[%user name%]\AppData\Local\GoTo\GoTo Resolve Desktop Console\Logs
Sure. I can send those. Where should I send them, please?
