Hi DustyD,
When you press either of the Shift keys did you see this displayed at the bottom of the screen? If you open Notepad or Word in session and just type is the right Shift key still being ignored?
I'm running some tests, Windows 11 to Windows 10 Unattended first in the browser and then using the Desktop Console. So far both Shift, Ctrl and Alt keys are registering correctly when I type in a Word doc.
Sry for late reply, was travelling today. No, I only see the highlighted Ctrl Shift, etc boxes when using the left Shift key. The right one gets no response. Same behaviour in Notepad.
Was there a solution to this? Why is there an onscreen keyboard? Why does it override the keystrokes, and why the hell would it be on by default.
Do threads usually end in no solution? Not a good start to this new contract. Maybe we should look into a different vendor.
I'm not 100% sure if there was a published solution.
My issue went away after remapping the Right Shift key to function as the Left.
Still annoying me to no end is the apparent reversal of the CAPS and NumLock keys between the tech and client devices.
