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Forum Discussion
User incorrectly logged out at end of session to Hyper-V VM but not physical machine
So far, I am only experiencing this issue on my Hyper-V VMs.
I've used GoTo Assist for years and recently switched to GoTo Resolve. I've always been able to either lock a computer and end the session, or just end the session, and the remote computer would lock the screen. I could connect again later to find all the open programs and files still there so I could pick up where I left off.
Now that I'm on GoTo Resolve, if I am logged into a Hyper-V VM server and lock + end session or just end the session, my user is logged out. Connecting to physical servers or desktops does not log me out if I end the session.
Since it is only logging me out on VMs, I'm not sure if this is a Hyper-V or GoTo Resolve setting?
2 Replies
This issue is also affecting connections to physical machines. Ending the session results in the remote system user account being logged out. These are unattended machines.
