Forum Discussion

hartdesk's avatar
hartdesk
New Member
3 years ago

Signature Key Creation Not Working

Every time  I try to enter the signature key for zero trust. I get to the Re-enter sig key screen, enter the key, click next and nothing happens. It just stays on the same page. I have refreshed, clo...
Question
AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Hi hartdesk 

Welcome to the Community. 

 

We can certainly help investigate this further with you.  I see you already filed a case, so we'll have this prioritized for an outreach soon.  Also, feel free to call directly in, if we offer local phone numbers in your area (if not, click my Community name to send a private message with your direct phone number for a follow up). 

 

Thanks you. 

  • MWQ's avatar
    MWQ
    Active Contributor
    3 years ago

    Hi,

     

    I am also experiencing the same issue as well. Is there a solution for this?

     

    Thanks

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi MWQ, welcome to the community.

       

      Is this your first time setting this up? Would you be able to try in a different web browser? 

       

      • MWQ's avatar
        MWQ
        Active Contributor
        3 years ago

        Yes. First time setting it up. I've tried on multiple browsers - Edge, Chrome, Firefox, Brave on multiple computers too - Win11 and Win10.