Forum Discussion

Boyd B.'s avatar
Boyd B.
Contributor
2 years ago

Sort by Group Name not working in filtered device view

Go to Devices, Add filter like Pro license. Click on Group Name to sort, and the sort arrow flips, but the list is not sorted.

5 Replies

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi,

    I see; to be able to identify and repro we should see it.

    If you could record it and send me (in direct message attaching video) then we can check with engineering.

    If you prefer a support representative calls you and check the case ...  that is also viable.

    Br,

    Robi

  • Boyd B.'s avatar
    Boyd B.
    Contributor
    2 years ago

    Sorting by group name is still broken for me on version 1.8.1.103.

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi Boyd B. 

    Can you please check if this still exists?

    I can not reproduce it anymore.

    Br,

    Robi

  • Boyd B.'s avatar
    Boyd B.
    Contributor
    2 years ago

    It's happening in both the Desktop app and in the Edge browser. If the list is sorted by a different column, clicking on the group column header returns the list to the default sort (whatever that is).

  • CS_HelpDesk's avatar
    CS_HelpDesk
    GoTo Contributor
    2 years ago

    Hi Boyd, 

    Is this issue happening on the Desktop application for GoTo Resolve, or is this via browser?
    Can you please try both and let us know which browsers have you tested on?

    Thank you!