Forum Discussion

DustyD's avatar
DustyD
Active Contributor
2 years ago
Solved

Starting a remote session requires a page refresh

When starting a remote session in the past day or two, every time I get this message

This page is having a problem

Try coming back to it later.

You could also:

Open a new tab

Refresh this page

Error code: STATUS_BREAKPOINT

 

G2R version 1.12.2.2609

Edge version Version 119.0.2151.72 (Official build) (64-bit)

 

  • GoTo_Robi's avatar
    GoTo_Robi
    2 years ago

    Hi DustyD,

    Can you please check if you still repro the case?

    We have fixed it;  we can not repro it anymore.

    Please confirm after a logout-login and refresh.

    Br,

    Robi

5 Replies

Sort By
  • DustyD's avatar
    DustyD
    Active Contributor
    2 years ago

    That issue seems to be resolved now. ðŸ˜Š

    On a side note, I still cannot use the Right Shift key to enter characters in remote sessions.

  • DustyD's avatar
    DustyD
    Active Contributor
    2 years ago

    I logged out of G2R, closed and re-opened Edge, logged in and now I cannot get past the yellow ‘Email verification pending’ banner.

    I have clicked Resend link, and have clicked the Verify button in the resulting email.

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi DustyD,

    Can you please check if you still repro the case?

    We have fixed it;  we can not repro it anymore.

    Please confirm after a logout-login and refresh.

    Br,

    Robi

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi DustyD,

     

    Thank you for reporting this, I was able to reproduce the error and I am opening a ticket for this issue. 

      

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi DustyD ,

    Thanks for the report.

    I have forwarded to our engineering team to check.

    I will keep you updated.

    Br,

    Robi