The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Boyd B.'s avatar
Boyd B.
Contributor
3 years ago
Solved

Stored Credentials for Unattended Computers

In GoToAssist v4, when you click on the CTRL-ALT-DEL button, the UI prompts for the use of stored credentials (if present) when the computer is locked, or no one is logged on at all.

 

I think this functionality should be incorporated into GoToResolve. As it stands, you have to disconnect, and then reconnect, the remote control session to automatically login with the stored credentials, after the computer automatically locks.

  • GlennD's avatar
    GlennD
    10 months ago

    Boyd B. This feature is planned for release in Q1 this year along with the ability to copy and paste on the login screen. 

6 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    10 months ago

    Boyd B. This feature is planned for release in Q1 this year along with the ability to copy and paste on the login screen. 

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    Hi Boyd B. nice to see you in the Community and thanks for sharing this feedback. We will share this need with the team.