Forum Discussion

dstclair's avatar
dstclair
Active Contributor
2 months ago

Strange purple glitching when in remote sessions

Is anyone else having strange purple glitching on remote session screens? It's not consistently an issue but it seems to happen randomly for our agents and it's happening across different PCs and dif...
SBrown42's avatar
SBrown42
Contributor
2 months ago

We have had the same issue on a couple of machines and not found a solution via GTR yet.  Instead we use GTR to another machine on the same network and then RDP to the original machine.  Not a great solution, but works.