Forum Discussion

dstclair's avatar
dstclair
Active Contributor
11 months ago

Strange purple glitching when in remote sessions

Is anyone else having strange purple glitching on remote session screens? It's not consistently an issue but it seems to happen randomly for our agents and it's happening across different PCs and dif...
SBrown42's avatar
SBrown42
Contributor
11 months ago

Seems to be related to mouse movement.  If we use the tried and trusted WIndows shortcut keys, the issue doesn't seem to occur.