Forum Discussion

dstclair's avatar
dstclair
Active Contributor
2 years ago

Strange purple glitching when in remote sessions

Is anyone else having strange purple glitching on remote session screens? It's not consistently an issue but it seems to happen randomly for our agents and it's happening across different PCs and dif...
charlesc90's avatar
charlesc90
Visitor
13 days ago

I'm having this issue too. One user with a 3440x1440 monitor. It's a Dell OptiPlex Micro connected to an LG Ultrawide monitor with DisplayPort.

KateG's avatar
KateG
GoTo Manager
12 days ago

Hi charlesc90​ 

Sorry to hear this, but thank you for sharing. Does this happen all the time or just occasionally? Any pattern that you notice would help the team investigation.