Forum Discussion

Greg_IT's avatar
Greg_IT
New Member
4 months ago

Trouble with GoTo Resolve on Teams : Can't see "My tickets"

Hello everyone, I had configured GoTo Resolve on Teams a month before going on vacation, and strangely, upon my return, I no longer had visibility of “My Tickets” from the GoTo Resolve application i...
KateG's avatar
KateG
GoTo Manager
4 months ago

Hi Greg_IT , 


Sorry for the delay, I don't see any current known issues around this, but will check with the team. 

 

I do see that your case is still open, so continuing to work with customer support is a good bet.