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Forum Discussion
cbmorehouse
3 years agoActive Contributor
Unable to add device to group
We recently started having an issue where we can't add a device to any of the groups we've created. When I choose the group to add it to it refreshes and stays in the "Not in a group" area. Anyone el...
- 3 years ago
Hi,
Thanks for your reports.
I have asked engineering to check the case immediately.
We handle it with priority.
I will make sure to keep you posted.
Br,
Robi
SBrown42
3 years agoContributor
Yes, we have had the same problem and reported it yesterday to support. Dany in support had a remote session to our system and it looks like it is a problem within the application/hosting not at the client or remote end.
The problem seems to still be there today on both the client and web versions.
- RayJarred3 years agoVisitor
Can confirm we have the same issue, also reported and verified yesterday - ticket open and still the same today