Forum Discussion

SupportMW's avatar
SupportMW
Active Contributor
5 months ago

Unable to transfer files in new desktop version 1.11.2.116

We were updated to the new desktop console 1.11.2.116 last week and have found a number of unattended devices where file transfer no longer works.  It opens a file transfer window in the sessions pan...
SupportMW's avatar
SupportMW
Active Contributor
7 days ago

Is there an update on this issue?  We are still having issues where we are unable to transfer files and are forced to go back and use GoToAssist for file transfer.  Thanks

 

  • GlennD's avatar
    GlennD
    GoTo Manager
    6 days ago

    Hi SupportMW, I see this ticket is still being worked on, unfortunately, I do not have an ETA for when the fix will be released.