Forum Discussion
Thanks, everyone, for the feedback and cooperation!
In a day or two, we will launch changes to support the VM and Terminal server cases and support the previous behavior:
- In case of a non-multi session environment, the GoTo Resolve session joins the running RDP session.
- If multiple sessions are allowed, then we open the console session's screen (instead of today, where you join the latest running RDP session), so this will go back to the original logic.
Later this year we will enhance the functionality and you will be able to select among the running RDP sessions or open the console.
Thank you for that update on this issue! That is all very welcome news as far as what is coming in the near short term and also for what you have planned for the later this year. This should get us back to where this product is much more usable in these environments. Should we assume these servers will update the Unattended component automatically after this update is released? Thanks again!
- GoTo_Robi8 months agoGoTo Contributor
Hi all,
That is correct. All the applets will auto-upgrade.
The new version (1.19.2.5099) went live yesterday and we will upgrade the endpoints in phases in the next few days.
Thanks for your cooperation, and sorry for the inconvenience.