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Forum Discussion
tophneal
2 years agoActive Contributor
Unattended agent not correctly reinstalling
I learned today one of our Windows devices was mistakenly removed from the GoToResolve console. Upon sending the user a link for a remote session and joining it, I tried several times to uninstall th...
- 2 years ago
If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.
Colboy
2 years agoVisitor
Glenn,
Sorry I am having difficulty with installing GoTo Resolve on a few devices. 'Cannot create a working folder'. I believe you have a PowerShell script that will help resolve this matter, please can I ask for a copy of the script to run? Many thanks Colin
- BryanP2 years agoNew Member
Can i also have this script, having the same issues on our deployment as well.
Also, are there plans to fix this in a future release?
- GlennD2 years agoGoTo Manager
If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.