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Forum Discussion

tophneal's avatar
tophneal
Active Contributor
2 years ago
Solved

Unattended agent not correctly reinstalling

I learned today one of our Windows devices was mistakenly removed from the GoToResolve console. Upon sending the user a link for a remote session and joining it, I tried several times to uninstall th...
  • GlennD's avatar
    GlennD
    2 years ago

    If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.

     

     

     

     

BryanP's avatar
BryanP
New Member
2 years ago

Can i also have this script, having the same issues on our deployment as well.

 

Also, are there plans to fix this in a future release?

GlennD's avatar
GlennD
GoTo Manager
2 years ago

BryanP Email sent

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.