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Unattended Agent not updating
We have a handful of unattended agents that mistakenly had an older version installed (ver 1.7.4.1487). The older versions show up on our device list however Terminal, File manager and Remote Executi...
Hi ecdrew1994 ,
Unattended updates are pushed out in batches there is no manual update.
The agent experience is as follows:
- When we release a new Desktop Console version, we make the update available to all installed Desktop Consoles.
- The Desktop Console always checks for an update after starting, but it will display the update found dialog after it’s been closed
- On macOS, there’s an option to skip a version update (not recommended)
- There is no manual update option
HI ecdrew1994,
The unattended endpoint updates automatically. I so see your open case, we have asked for an update from the development team to address this and the support agent will follow up with the next steps. Thanks for your patience
No worries, I've actually been in touch with our CSM during this process. I was hoping the community would have potential solutions that they know of or issues they ran into, etc. Thanks!
Hi ecdrew1994, I see your case was resolved, would you mind sharing the solution?
