Forum Discussion

SupportMW's avatar
SupportMW
Active Contributor
3 months ago

Unattended devices need to be removed message ??

I just got the following message "Some of your devices need to be removed and re-added to ensure proper functioning. Learn more"  When I clicked on show me the affected devices, the result is 496 of ...
  • SupportMW's avatar
    SupportMW
    Active Contributor
    3 months ago

    I ran windows updates and verified my PC is up to date.  This is happening to all our techs and just started over the weekend.  We have 500 remote devices showing that they need to be readded.  What changed??

     

    • KateG's avatar
      KateG
      GoTo Manager
      3 months ago

      Thanks for confirming. I'm not sure what happened, but I see that you are currently working with our support team on this. Thanks for reaching out to them, they should be able to assist you further.