Forum Discussion

efanning's avatar
efanning
Active Contributor
2 years ago

User Portal Question

Great job on the user portal.  Before I make our users aware of this portal, we don't use any other Helpdesk other than the IT Helpdesk and we don't use any categories, we're simple that way.  It is ...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi @efanning,

     

    I believe you should be able to achieve this by configuring the helpdesk services and categories in your Admin Center and deleting the preloaded services and categories you do not need.

     

GlennD's avatar
GlennD
GoTo Manager

Hi @efanning,

 

I believe you should be able to achieve this by configuring the helpdesk services and categories in your Admin Center and deleting the preloaded services and categories you do not need.

 

efanning's avatar
efanning
Active Contributor
2 years ago
I didn't know that could be done. Thank you.