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WAG-244's avatar
WAG-244
New Contributor
9 months ago

Veeam v12 is detecting GoTo.ZeroTrust.Vault as suspicious

Starting with v12 of Veeam B&R, Veeam is scanning VMs for malicious files and malware by default.

Every VM that has GTRe on it for remote access is triggering a "Known malware extension" alert because it thinks the file GoTo.ZeroTrust.Vault has a .vault file extension which Veeam considers a potential threat.

I realize this is really a Veeam issue, but I wanted to post this for review and possible discussion. 

5 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    23 days ago

    Hi TomMock, welcome to the community.

     

    As we never received a reply from the original poster, I do not believe this was looked into. I will share the information you have posted with the team. 

  • TomMock's avatar
    TomMock
    New Member
    23 days ago

    This is happening to me as well, any update? Any workaround so my Hyper-V VM backups dont all get marked as suspicious?

    My detection is located at c:\ProgramData\Microsoft\NetFramework\BreadcrumbStore\netcore,GoTo.ZeroTrust.Vault

  • TomMock's avatar
    TomMock
    New Member
    23 days ago

    This is happening to me as well, any update? Workaround so my Hyper-V VM backups dont all get marked as suspicious?

    My detection is located at c:\ProgramData\Microsoft\NetFramework\BreadcrumbStore\netcore,GoTo.ZeroTrust.Vault

    Thanks!

  • Viktor_Egri's avatar
    Viktor_Egri
    GoTo Contributor
    9 months ago

    Hi, I'm Viktor Egri, one of the product managers who works on Resolve.
    Could you please help me by sharing in which folder Veeam identified this file in?
    Thanks a lot!