Forum Discussion

SyntecRyan's avatar
SyntecRyan
Active Contributor
20 days ago

Windows Defender Smartscreen is blocking GoToResolve

Our clients are getting a huge red splash-screen "Microsoft Defender Smartscreen has blocked this unsafe content." when trying to navigate to helpdesk.me.

Do we have an alternative route that MS Defender won't block and accuse of phishing and tricking people out of their credit card info? 

Edit: Seems to be related to the new Edge browser version, as Chrome still works.

  • The team is aware and has already reached out to Microsoft to correct this.

  • GlennD's avatar
    GlennD
    GoTo Manager

    The team is aware and has already reached out to Microsoft to correct this.