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bill_AZ's avatar
bill_AZ
Active Contributor
8 months ago

Zero Trust Verification Failed - Be sure this device and your device are set to the right time zone

Hello - We recently deployed GoToResolve agent on a remote PC using Microsoft Intune. It's been working well for several months. Today when we try to verify the device we are getting a 'Zero Trust Ve...
  • GlennD's avatar
    GlennD
    8 months ago

    bill_AZ It was just pointed out to me that there is a Remote Execution option that might resolve this for you

     

GlennD's avatar
GlennD
GoTo Manager

bill_AZ It was just pointed out to me that there is a Remote Execution option that might resolve this for you

 

bill_AZ's avatar
bill_AZ
Active Contributor
8 months ago

Hi Glenn - Thanks for the quick response. Its a Windows 11 Pro OS, Dell OptiPlex Micro 7010 with nothing else installed aside from the OOBE Windows/ Dell applications.

 

The issue happens during the Zero Trust Verification process when validating a new device. I don't think the Remote Execution will work before the device is validated, however I could be wrong. 

 

Thanks - Bill