The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

KingJason's avatar
KingJason
Active Contributor
4 years ago
Solved

Accidentally deleted super admin account

Hi   I was trying to remove the super admin from a device group and managed to delete him even though I am only an admin,  seems crazy a fool like me can have permission to do that.   How do I re...
  • KingJason's avatar
    KingJason
    4 years ago
    This was sorted by calling support 🙂
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi KingJason  

Were you using the V4 or V5 version of GoToAssist there? 

  • KingJason's avatar
    KingJason
    Active Contributor
    4 years ago

    Hi AshC 

     

    We are using V5 thanks

     

    Jason

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      KingJason  I'm afraid there may not be any easy way to reverse the process, so the Administrator will have to be set up again with the right permissions.  Give us a call if you're experiencing any trouble. 

      • KingJason's avatar
        KingJason
        Active Contributor
        4 years ago
        This was sorted by calling support 🙂