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relianceadmin's avatar
relianceadmin
Active Contributor
6 years ago
Solved

Can't login on Fresh Windows 7 install

Good day, I installed GTA Expert on a fresh Windows 7 install and I cannot log into the software. I get the login screen where it asks for the username, which I type in. Clicking "next" doesn't do ...
  • GlennD's avatar
    GlennD
    6 years ago

    Hi,

    For a fresh install of Windows 7 you need to install Service Pack 3 before you will be able to run GoToAssist. This is because we no longer support legacy versions of TLS. This is also why Windows XP will not work with GoToAssist.