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civ187's avatar
civ187
New Member
5 months ago
Solved

FIPS-2 Compliance

Not sure if this is the right place for this but here it goes.

I use Goto Assist remote control with great success, awesome product.

We recently went through an audit by one of our state agencies, Department of Public Safety, we use it to run criminal history checks.  One of the questions was if we accessed the computers remotely, which we answered yes.  Since we answered yes they now want a copy of our/a FIPS-2 compliance certificate, which we do not have.  

Does Goto provide a copy of something? Is there a best practices that I can follow? 

Thanks in advance for any help.

4 Replies

  • civ187's avatar
    civ187
    New Member
    2 months ago

    Apparently they removed the language about requiring a FIPS-2 certificate.  They provided us a sample policy for us to follow/edit as needed.   I am in Texas, and the state agency was the Texas Department of Public Safety.  Haven't been able to find it for download.

  • Jim Thompson's avatar
    Jim Thompson
    New Member
    3 months ago

    I would love to know what their decision was on this. I may be facing the same thing.