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Forum Discussion
RafalW
8 years agoActive Contributor
GoTo Opener encountered an error after initialization: The server deliveredthe unexpected content
 Hi  I cannot start remote session with GoTo Opener.  I've got an error after initialization:  "The server delivered the unexpected content-type application/x-msdownload.  Failed to download GoToAssis...
- 8 years agoFinally I solved the issue by adding server certificate. After comparing with one system working, two certificates were missing. Since it was late Friday and haven't had time to verify which one is must, so I added both: VeriSign Universal Root Certification Authority 
 DigiCert SHA2 Secure Server CA
 Just for my notes, could you verify which one exactly was missing (is used by your web services)?Rafal 
AshC
8 years agoRetired GoTo Contributor
RafalW Sorry about that. Have you tried accessing fastsupport.com from any other computers on the same network to rule out a firewall problem?
RafalW
8 years agoActive Contributor
Yes, I started it on my laptop connected to the same router and GoTo Opener run with no issues.
There is no any firewall or antyvirus running on a computer which has the problem. Also I'm logged in as an Administrator.
- AshC8 years agoRetired GoTo ContributorRafalW What operating system is being affected? Which browser versions were tested? If locally connected to the network, have you tested safemode for anything unseen that may be blocking the connection? - RafalW8 years agoActive ContributorWhat operating system is being affected? Windows 7 Embedded Which browser versions were tested? Firefox Portable and Internet Explorer If locally connected to the network, have you tested safemode for anything unseen that may be blocking the connection? 
 No