Forum Discussion

paulwsyd's avatar
paulwsyd
New Member
6 years ago
Solved

GoTo Opener Error "Timestamp signature or certificate could not be verified or is malformed"

Attempting to set up a session for a user and get the following:   Log files here: https://pastebin.com/7eZRpQ7N   Tried installing security certificates from this fix but got the same resul...
  • manoliar's avatar
    manoliar
    5 years ago

    I solved the problem.
    The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
    1. Download https://www.digicert.com/util/ digicert certificate utility for windows
    2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
    3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved

goflyers215's avatar
goflyers215
New Member
6 years ago

having the same issue. tried sfc /scannow and tried to  DigiCert SHA2 certificate. Neither option worked.

 

what's the issue and how to fix it?

BraceSupport's avatar
BraceSupport
Active Contributor
6 years ago

Another GTA update...another classic fail!   

Based on the discussion, this error has plague GTA since at least 10/2019 - I stopped looking.   

 

Hows that 'permanent' fix coming from the developers?

  • p001's avatar
    p001
    New Member
    5 years ago

    - 1. Navigate to %AppData%\Local\GotoMeeting\<number>\

    - 2. Right-click on g2mlauncher.exe

    - 3. Properties - Signatures - Details

    - 4. Install this certificate to default

    - The client should work now