The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
paulwsyd
6 years agoNew Member
GoTo Opener Error "Timestamp signature or certificate could not be verified or is malformed"
Attempting to set up a session for a user and get the following: Log files here: https://pastebin.com/7eZRpQ7N Tried installing security certificates from this fix but got the same resul...
- 6 years ago
I solved the problem.
The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
1. Download https://www.digicert.com/util/ digicert certificate utility for windows
2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved
goflyers215
6 years agoNew Member
having the same issue. tried sfc /scannow and tried to DigiCert SHA2 certificate. Neither option worked.
what's the issue and how to fix it?
BraceSupport
6 years agoActive Contributor
Another GTA update...another classic fail!
Based on the discussion, this error has plague GTA since at least 10/2019 - I stopped looking.
Hows that 'permanent' fix coming from the developers?
- p0016 years agoNew Member
- 1. Navigate to %AppData%\Local\GotoMeeting\<number>\
- 2. Right-click on g2mlauncher.exe
- 3. Properties - Signatures - Details
- 4. Install this certificate to default
- The client should work now