Forum Discussion

john81's avatar
john81
New Member
8 years ago

Group policy is blocking the installer from running in app data ( due to security) Help!

We cant run go to assist since yesterday, no changes our side, could it be that the installer location has changed to users/appdata ?
  • 516-Andrew's avatar
    516-Andrew
    7 years ago

    I don't know if I'm allowed to put links in here, but the solution at this one was the answer that worked, must give credit where creit is due. Thank you, Kevin Arrows! Author! #2 worked. (And thanks to my IT guy for finding this article.)

    https://appuals.com/this-program-is-blocked-by-group-policy/

     

     

Derrick Pullen1's avatar
Derrick Pullen1
New Member
8 years ago

Here is the error: 

GoTo Opener encountered an error:

Installer launch error 2001, Method "createprocess" returned Win32 error [1260]. This program is blocked by group policy. For more information, contact your system administrator.

Error occurred at , endpointtools.cpp:134

Failed to start GoToAssist.

Please restart the download or contact Global Customer Support at