The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
john81
9 years agoNew Member
Group policy is blocking the installer from running in app data ( due to security) Help!
We cant run go to assist since yesterday, no changes our side, could it be that the installer location has changed to users/appdata ?
- 8 years ago
I don't know if I'm allowed to put links in here, but the solution at this one was the answer that worked, must give credit where creit is due. Thank you, Kevin Arrows! Author! #2 worked. (And thanks to my IT guy for finding this article.)
https://appuals.com/this-program-is-blocked-by-group-policy/
Eric Crawford1
9 years agoNew Member
Here's what worked for us, whitelist this: %localappdata%\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1361.exe
Or to avoid the inevitable rename of file... %localappdata%\GoToAssist Remote Support Customer\g2ax*.exe
eric
Or to avoid the inevitable rename of file... %localappdata%\GoToAssist Remote Support Customer\g2ax*.exe
eric