Forum Discussion

adam morgan's avatar
adam morgan
New Member
8 years ago

how can i export or print a list of all devices from goto assist, it used to be possible in the old version!

why is there no reporting available on the devices listed within gotoassist any more? I used to be able to export the all devices list! how can I do this now in the new version?
  • AshC's avatar
    AshC
    6 years ago

    AaronC1  LMI Customer Care does not have that type of visibility into accounts at a glance, however if you have an enormous list of devices they may be able to file an engineering request to pull a general report together. 

     

    If web development is an option, you can create the list yourself using APIs.  GoToAssist Developer Center has a Quick Start page and a Postman collection available: https://goto-developer.logmeininc.com/gotoassist-remote-support-api-overview

     

    ** For G2A RS Unattended devices one should look for the Get Machines API (GET https://api.getgo.com/G2A/rest/v1/companies/companyId/machines)

     

Michael16's avatar
Michael16
Retired GoTo Contributor
8 years ago

Hi Adam, there is currently no replacement for the old report, but I do have a suggestion that may work for you. When managing your devices you can see a list of all devices in a particular group by clicking on the device group name, or you can click All devices to display them regardless of group. Once your list is up, you can either take a screenshot of your list and save it as an image, or print the page to a PDF file. Keep in mind you'll only be able to see about 100 devices at a time per page.