Forum Discussion

benthien's avatar
benthien
New Contributor
4 years ago

Microsoft Visual C++ Runtime Library

Hi,

 

I have issue when installing GoToAssist

 

 

The C++ runtimes Library are installed 

Do i have to reinstall its ?

Thx.

 

Ben

Problem
  • AshC's avatar
    AshC
    4 years ago

    benthien  I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates.  Once complete, let us know what happens after a reboot and re-install attempt. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    benthien  I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates.  Once complete, let us know what happens after a reboot and re-install attempt. 

    • benthien's avatar
      benthien
      New Contributor
      4 years ago

      HI,

       

      Yeah you're right, i update the system and after reboot... it works.

      Thx for for your answer.

       

      Ben