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Forum Discussion

New Contributor

5 years ago

Solved

Microsoft Visual C++ Runtime Library

Hi,

I have issue when installing GoToAssist

The C++ runtimes Library are installed

Do i have to reinstall its ?

Thx.

Ben

AshC
5 years ago
benthien I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates. Once complete, let us know what happens after a reboot and re-install attempt.

2 Replies

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benthien
New Contributor
5 years ago
HI,

Yeah you're right, i update the system and after reboot... it works.
Thx for for your answer.

Ben
AshC
Retired GoTo Contributor
5 years ago
benthien I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates. Once complete, let us know what happens after a reboot and re-install attempt.