Forum Discussion

paulwsyd's avatar
paulwsyd
New Member
5 years ago

GoTo Opener Error "Timestamp signature or certificate could not be verified or is malformed"

Attempting to set up a session for a user and get the following:   Log files here: https://pastebin.com/7eZRpQ7N   Tried installing security certificates from this fix but got the same resul...
  • manoliar's avatar
    manoliar
    4 years ago

    I solved the problem.
    The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
    1. Download https://www.digicert.com/util/ digicert certificate utility for windows
    2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
    3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved

manoliar's avatar
manoliar
Visitor
4 years ago

I solved the problem.
The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
1. Download https://www.digicert.com/util/ digicert certificate utility for windows
2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved