Forum Discussion
zmmeyer Was the affected PC re-imaged from another one in the recent past?
- zmmeyer4 years agoNew Contributor
Hi Ash!
This PC was not re-imaged from another one. We've actually had this PC in production for a couple years now and this issue just popped up.
- AshC4 years agoRetired GoTo Contributor
Does it happen to have the same nickname as another Unattended device?
If not, then we may need to look into the G2A log files on that computer to see when / where it's going offline.
- zmmeyer4 years agoNew Contributor
The name is definitely unique. Where can I find those logs?
- bharrison8 months agoNew Contributor
Does anyone know what the impact would be of re-imaging a PC on how it effects this issue? We are experiencing this on a PC that was recently re-imaged. Is there a way to avoid this?
- KateG8 months agoGoTo Moderator
Hi bharrison welcome to the GoTo Community!
Have you taken a look at this article, it may provide insight into the situation.