Hi Ash!
This PC was not re-imaged from another one. We've actually had this PC in production for a couple years now and this issue just popped up.
Does it happen to have the same nickname as another Unattended device?
If not, then we may need to look into the G2A log files on that computer to see when / where it's going offline.
The name is definitely unique. Where can I find those logs?
We have a tool you may utilize for log gathering here: http://support.logmeininc.com/gotomeeting/downloaddocument/gotologfiles-windows-g2md00267
Though you'll need to create a case with Customer Support, and may want to cross-reference the MS event logs to see if there are any correlating failures.
thanks Ash. I'll have to reinstall GoTo on site tomorrow, it fell off again. I'll get these logs over asap.
