Forum Discussion

zmmeyer's avatar
zmmeyer
New Contributor
5 years ago

Unattended Computer disappearing from GoToAssist?

Hi all -   Over the past few weeks, we have had a computer disappear from out Unattended Support list. This has happened multiple times and it is always the same computer. Each time this happens, w...
GlennD's avatar
GlennD
GoTo Manager
4 years ago

Hi HugoExceptOnFir,

 

Is this still happening? I am not able to recreate the issue, my v4 Unattended computers are all visible in the v5 desktop console and on the website if I check my devices there.

 

HugoExceptOnFir's avatar
HugoExceptOnFir
Active Contributor
4 years ago

Hi,

Looks like it only lasted for a few hours yesterday, not sure what the issue was but all seems fine now 👍