Forum Discussion

zmmeyer's avatar
zmmeyer
New Contributor
4 years ago

Unattended Computer disappearing from GoToAssist?

Hi all -   Over the past few weeks, we have had a computer disappear from out Unattended Support list. This has happened multiple times and it is always the same computer. Each time this happens, w...
GlennD's avatar
GlennD
GoTo Manager

Hi HugoExceptOnFir,

 

Is this still happening? I am not able to recreate the issue, my v4 Unattended computers are all visible in the v5 desktop console and on the website if I check my devices there.

 

HugoExceptOnFir's avatar
HugoExceptOnFir
Active Contributor
3 years ago

Hi,

Looks like it only lasted for a few hours yesterday, not sure what the issue was but all seems fine now 👍