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Ian11's avatar
Ian11
New Member
10 years ago

Categories - is there a way to change the order they are shown in

Categories - is there a way to change the order they are shown in, they are currently alphabetical. i would prefer for them to be by most common issues as i have trouble with end user posting everything to Anti Virus.

many Thanks
Ian

2 Replies

  • Many Thanks i had thought of that, i didn't know if there was official way of doing it that would be neater. 

    Thanks for your help...!
  • What if you put a number in front of the category name?  1 - Password Issue  2 - Data request  3 - .  I have a custom field set up that way with project status categories.  Put the most common ones at the top.